Sales Training
Knowing how to sell is a vital ingredient for success of the business. In simple terms, effective sales and negotiation techniques blend talking to the right people — and listening hard to find out what they want to buy. Once you’ve got both those elements, you can close the deal to mutual benefit.
All businesses require some type of selling platform. Selling in person or over the phone is one of the most challenging methods. When customers come into or call a business, having someone on hand who has natural or learned selling skills is important. Successful selling is an art; a successful sales person is usually a very intuitive and observant professional. During Sales training, we build the sales skills required for Sales professionals to be sales superstars. We will also build the necessary documents that will be required post training days for the Sales force to refer to.
The objectives of our intervention are to understand:
- Why Sell?
- What are you Selling?
- How are you selling?
- Market Analysis
- Objections in the path to Selling and how to Handle Objections
- Using the right Sales Techniques to close the sale
- How to negotiate anything
- Question to Sale
- Connect to Sell
Ashok Acharya
CEO
Getting through and around gatekeepers
Gatekeepers are not a salesperson’s enemy. They are simply blocking unwanted calls from reaching the decision maker. This module looks at how to work with gatekeepers and techniques to get around gatekeepers.
Voice message techniques
When the average voicemail response rate is 4.8% and a sales representative is busy leaving voice messages 15% of the time, it is important to learn how to leave an optimal voicemail.
Listening and articulation skills
In the complex world of Sales, it is important to learn to slow down and reflect on what the customers really needs instead of just rambling about the product. It is better to learn about the customers need earlier rather than later. When it is time to speak, it is important to communicate structurally and clearly addressing the specific needs of the customer.
Negotiation skills
Just when the prospect is about to sign the contract, you get a call and the client wants to discuss pricing or terms of the contract. This module covers the persuasion skills involved in establishing a win-win deal with the client during the negotiation process.
Objection handling training
During any time of the sales process, the customer can come up with “I am not interested” or “Let me think about it” or any such comments to move away from the sale. Your response to this objection might still keep him in the hunt for the product / service. This skill is Objection handling. This module focuses on the top objections and the best handling.
Question to sale
It is no more a sellers world! The buyers have taken over. Solutions selling uses questions and engages in a step by step approach towards a sale. The module focuses on a vision processing module and demystifies the success of sale.
Solution Selling
Do want to be talked at or do you want to have an engaging conversation where someone is really listening to you? This module aims at creating balance between the salesperson and the client conversation – a critical aspect of “How to Sell?”
Closing techniques
One of the most important stages of selling is closing the deal, which is the actions taken by the sales person to gain agreement to the sale. There are many closing techniques in sales, which are prescribed actions that sales people take to persuade the customer to make the necessary commitment. The techniques helps gauge the level of readiness of the client in the selling process to persuading the clients to make the necessary commitment.