16 the and 17th March 2018 / Timings : 9.30 am to 5.30 pm
“True innovation comes from recognizing an unmet need and designing a creative way to fill it.”
Steve Jobs.
Innovation and design is only useful if it is relevant and meets the need of the user or customer.
In this 2 day workshop, advisors, consultants, service agents, product and service developers are invited to acquire the tools and immerse in a high energy, high intensity practical experience of Human Centred Design.
At the end of this workshop, participants will learn:
- To spot habituation practices
- To empathize for relevance
- The role of diversity in ideation
- Prototyping for impact
- Iteration for success
In Partnership with
Downloads
| Timing | Day One | Day Two |
| 09h00 – 10h30 | Opening and Introductions Connect Session Container for the Programme Agenda Human Centred Design Theory |
Reconnect Define Define practices Customer Profiling finalised |
| 10h30 – 11h00 | Break | Break |
| 11h00 – 13h00 | Empathy Guidelines for interviews Practice |
Ideate Ideating with diversity Ideation in a Thinking Environment |
| 13h00 – 14h00 | Lunch | Lunch |
| 14h00 – 15h30 | Empathy Practices Continued | Prototyping Prototyping for all 5 senses |
| 15h30 – 16h00 | Break | Break |
| 16h00 – 17h30 | Customer Profiling | Testing practices and iteration Close out of the day |